For HR and management in transport and logistics
Know how your drivers are really doing
A continuous, anonymous employee survey for drivers, on WhatsApp and in their own language. You see, team by team, where things are getting tight, and what you can do about it.
- About 2 minutes a week
- Questionnaire in 8 languages
- Scores from 5 answers, in teams of 7 or more
Ten weeks free. Then you decide.
Hi Samir, there are new questions waiting for you.
Example · made-up figures
WorkerJoy score · this week
4.1
First pilot partner
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Electric forklifts · drivers almost always on the road
The problem
The people who make the difference are the ones you see least
What happens on the road does not reach the office by itself.
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Workload builds up quietly
Sometimes you only hear the work got too much when someone calls in sick.
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Frustrations go unspoken
Behind the wheel, hardly anyone asks how things are going.
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Good drivers leave
Why someone leaves sometimes only comes out in the exit interview.
HR and management told us in 3 conversations that their usual employee survey told them little about their drivers. What drivers told us in 12 conversations
Research at other organisations found links between engagement, absence and turnover. What the studies do and do not say
How it works
From WhatsApp to insight
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Drivers sign up
With the QR code on the poster or a link you share, they sign up in WhatsApp. Whether they take part is up to them.
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A questionnaire every week
A link of their own in WhatsApp, with no extra app or login.
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Group scores in your dashboard
After every measurement with enough answers, per team and per depot.
In their own language: Dutch, English, Polish, Romanian, Bulgarian, Lithuanian, Ukrainian and Turkish.
A dashboard that actually tells you something
- Insight per team. The WorkerJoy score sums up ten topics, such as workload and safety. For each topic you see how every team rates it.
- Trends that mean something. Per team you see how the topics have moved since the baseline.
- From insight to action. When a topic drops below 3.0, you get a suggestion and three questions for the team conversation.
Example · made-up figures
WorkerJoy score
4.1
+0.2 since the start
Response
70–80%
Workload per team
- Morning shift 3.8
- Afternoon shift 3.4
- Night shift 2.8 Attention
Needs attention
Workload · Night shift
Suggestion: with the planners, go through the runs that overrun every week.
Conversation tips for the team lead
Anonymity and trust
It matters who asks
Drivers told us they answer more guardedly when the employer asks. The questions come from WorkerJoy, not from you.
- Never an individual answer From the questionnaire you only see what a group answered together, never who filled in what.
- Only groups that are large enough Scores from 5 answers up, in a team of at least 7 drivers. Those limits never go lower, not even at your request.
- Conversations with Joy: confidential, not anonymous Joy knows who she is talking to, you do not: conversations do not reach your dashboard and play no part in the scores.
Meet Joy
Joy is there for your drivers. You hear only what they want passed on.
Joy is our AI agent for drivers, on the same WhatsApp number as the questionnaire. An extra place to get something about work off their chest, or to think it through together.
If a driver says YES, the report is under Driver reports in your dashboard the next day: what is wrong and where, without a name.
Example
The roller door of dock 4 has been broken for three weeks. Every evening we wait half an hour for another dock to come free.
That costs you time every evening. Do you want me to pass this on as a report? Only what is wrong and where, not that you said it.What: The roller door of dock 4 has been broken for three weeks. Drivers wait half an hour for another dock every evening.Where: Dock 4 at the depot.
YES
Passed on. Your employer will see it tomorrow, without your name.
Frequently asked questions
Before you request the pilot
How do drivers take part?
They sign themselves up with the QR code on the poster, so you do not need their phone numbers. Per team you only see whether there are enough sign-ups, with no names or numbers.
Are the answers really anonymous?
Towards you, yes: you see only results about groups from 5 answers up, in a team of at least 7 drivers. In a small group a result can sometimes point to someone after all; that is why you never see exactly how many drivers answered.
How much work is it for us?
Half an hour to get to know each other at your premises. Before the start you inform your drivers with our text and put them into the dashboard team by team; whatever else is needed, we go through at the introduction. After that we have a short call every two weeks, and in week 10 we visit.
What does it cost after the pilot?
Nothing, unless you carry on: the pilot never turns into a paid subscription by itself. Carrying on costs a fixed monthly amount per size band, and you hear that amount before you decide. More about pricing
The pilot
Ten weeks free. Then you decide.
It never turns into a paid subscription by itself, and you hear the monthly amount before you decide.
- What you get The full platform, with no invoice. You can stop at any time, with immediate effect.
- Not an IT project Technically there is nothing to build or connect. What you arrange beforehand, we go through at the introduction.
- Personal guidance Cas van Dijk, co-founder, guides you from the introduction to the final meeting. There we set your baseline beside the latest scores.
We come by for half an hour to see whether it suits you. Requesting commits you to nothing.